The Record Greetings panel allows you to record agent greetings. By default, the first greeting in the list is set as a default agent greeting. You can create your own agent greetings to the manual playback menu using the Record Greetings panel.
The Record Greetings panel provides the following controls:
| Button | Description |
|---|---|
| Record | Click Record to record your greetings for the associated Agent Greetings in the list. |
| Play | Click Play to play the greetings playback for the associated Agent Greetings in the list. |
| Stop | Click Stop to stop the greetings playback for the associated Agent Greetings in the list. |
| + | Click + to create a new agent greeting in the Agent Greetings list. |
| - | Click - to remove the selected agent greeting from the Agent Greetings list. |
| Up | Click Up to move up the selected agent greeting in the Agent Greetings list. |
| Down | Click Down to move down the selected agent greeting in the Agent Greetings list. |